Account & Profile

Your profile settings are available to everyone — residents, board members, and board admins. Go to Settings → Profile in the sidebar to access them.

Updating Your Display Name

Your display name is how you appear to other members — in the member list, on request assignments, and in email notifications.

1. 1

   Go to Settings → Profile

   Click Settings in the sidebar, then select the Profile tab.
2. 2

   Edit your display name

   Click into the name field and type your updated name.
3. 3

   Click "Save"

   Your name will update immediately across the portal.

Updating Your Profile Photo

Adding a photo makes it easier for your team to recognize you in request threads and the member list. Your photo appears as a circular avatar throughout the app.

1. 1

   Go to Settings → Profile

   Click Settings in the sidebar, then select the Profile tab.
2. 2

   Click "Change photo"

   A file picker will open. You can also drag and drop an image file directly onto the upload area.
3. 3

   Crop your photo

   A crop tool will appear so you can frame the image. Use the zoom slider to adjust, then drag to reposition.
4. 4

   Click "Crop & Use"

   Your new photo saves and appears immediately across the portal.

To remove your photo, click Remove photo — your initials will appear as a placeholder instead.

Changing Your Email Address

Your email address is used for signing in and receiving notifications.

1. 1

   Go to Settings → Profile

   Click Settings in the sidebar, then select the Profile tab.
2. 2

   Add your new email address

   In the email section, enter your new address and click Add. A verification code will be sent to that address.
3. 3

   Verify the new address

   Check your inbox for the verification email, copy the code, and enter it in the verification field.
4. 4

   Set the new address as primary

   Once verified, your new email appears in the list. Set it as primary, then delete the old one if you no longer need it.

Your Home Address

You can optionally add your home address in Profile settings. The field supports autocomplete to make it easy to enter accurately. This information is stored internally and is not shown publicly to other members.

Appearance (Light / Dark / Auto)

Click the theme picker in the bottom-left corner of the sidebar to choose your preferred appearance:

• Light — always use the light theme
• Dark — always use the dark theme (warm charcoal grey, not harsh black)
• Auto — automatically switches based on the time of day in your timezone: light during the day (6am–8pm), dark in the evening

Your preference is saved to your account and applies across all devices.

Email Notification Preferences

You can control which notification emails you receive. Scroll to the bottom of your profile or account settings page to find the notification toggles.

Board members can turn off:

• New requests submitted to the board
• Requests assigned to you
• Resident replies on your assigned requests
• Tasks assigned to you

Residents can turn off:

• Board replies on your requests
• Request resolved notifications

Password & Security

Password changes and two-factor authentication settings are managed through your account security settings, accessible from your account menu. If you need to reset your password, use the Forgot password? link on the sign-in page.