NeighborBase Help Center

NeighborBase helps HOA volunteer boards stay organized, responsive, and in control. Find everything you need to get the most out of your community portal.

New to NeighborBase?

Start here to create your account, set up your HOA, and get your portal ready for your community.

Get started →

For Residents

Learn how to submit requests to your board, track progress, reply to updates, and manage your account.

Resident guide →

For Board Members

Manage incoming requests, assign work, post internal notes, track tasks, and issue violations.

Board member guide →

For Property Managers

Run day-to-day operations for the HOAs you manage — requests, tasks, violations, and more.

Property manager guide →

For Board Admins

Invite members, build your unit roster, customize branding, manage categories, and handle billing.

Board admin guide →